QUALITY POLICY

LAST REVIEW DATE 9/1/24

The management of HIGH TECH LUBRICANT OIL, aware that total quality is the primary objective of all our activities, has established a Quality Management System that manages all the processes necessary to meet the needs and expectations of our customers. Management is committed to actively promoting compliance with this policy, ensuring products and services that meet customer requirements, which are aligned with the demanding demands of today's market. The principles of our policy are listed below:

1) Continuous improvement Efficiently manage our QMS, ensuring its continuous improvement and that of all its processes.

2) Research and design Promote the continuous development of all products and services.

3) Participatory environment Encourage and promote communication between the organization and the workers.

4) Striving for excellence Providing our customers with the highest standards of quality.

5) Customer Satisfaction Study and implement any suggestions or improvements from our customers, providing an effective response and achieving optimal results.